September 19, 2026 · 1 min read
TfL's English Language Requirement for Private Hire Drivers: B1, SERU and Exemptions
By SeruPass team — Independent SERU study app, fact-checked against TfL guidance
To hold a London private hire licence you need to show you can communicate well in English. TfL sets this at the equivalent of B1 level — enough to talk to passengers, understand them, and read and follow the rules you work under.
Two parts to the requirement
TfL's English language requirement is split in two:
- Speaking and listening — a test of spoken English, taken with an approved provider, unless you have evidence TfL accepts that you already meet the standard.
- Reading and writing — covered by the SERU assessment. That's why SERU includes sentence-completion and reading questions, not just multiple choice.
So even if you're exempt from the speaking and listening test, you still take SERU.
What B1 means in practice
B1 is an intermediate level. At B1 you can handle everyday conversations, understand clear standard speech, and read straightforward texts on familiar topics — like a passenger's instructions, or a rule in the driver's handbook.
Exemptions and evidence
TfL accepts certain evidence as proof that you meet the requirement, which can exempt you from the speaking and listening test. The accepted evidence and any disability-related exemptions are set by TfL, so check the current list on the TfL English language requirement page before you book anything.
Preparing for the SERU side
For the reading and writing part, the best preparation is practising SERU's own question formats. Our SERU pass mark and format guide explains each one, and the free SERU practice tests let you try them.
SeruPass is an independent study app, not affiliated with Transport for London.
Frequently asked questions
What English level do TfL private hire drivers need?
TfL requires the equivalent of B1 level English.
Does SERU count towards the English requirement?
Yes. The English requirement has two parts: a speaking and listening test, and the SERU assessment, which checks reading and writing.
Can I be exempt from the speaking and listening test?
If you can provide evidence TfL accepts that you meet the requirement, you may not need to take the speaking and listening test — but you still take SERU. Check TfL for accepted evidence.
Related guides
How Hard Is the SERU Test? An Honest Look
Is the TfL SERU assessment hard? What makes it tricky — the time limit, scenario questions and the reading element — and how to make it straightforward.
How to Get a PCO Licence in London: The Step-by-Step Process
The steps to a London private hire (PCO) driver's licence: eligibility, DBS check, medical, applying to TfL, the SERU, topographical and English assessments, and how long it takes.
How to Book the SERU Assessment (and What It Costs)
When and how you book the TfL SERU assessment, what it costs, where you take it, and what to bring — so test day holds no surprises.