Equality, disability and the Equality Act 2010
Treating every passenger fairly under the Equality Act 2010 — including your legal duties around disability and assistance dogs.
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A passenger with a guide dog books your vehicle. Unless you hold a medical exemption certificate, you must:
Keys: A–D to choose · Enter to check
Practise the whole TfL SERU Assessment with Pro
The full TfL SERU Assessment question bank, full-length timed mock tests at real exam length, and your mistake history — in your browser.