How to Prepare for the SERU Assessment: A Two-Week Plan That Works

SERU rewards steady preparation far more than a last-minute cram. Here's a plan that fits around shifts and other commitments.

Week 1: learn the material, topic by topic

Work through one topic area a day, reading the notes and then answering questions straight away while it's fresh:

1. Passenger, road and vehicle safety — seat belts, phones, fatigue, safe drop-offs.
2. Safeguarding — recognising when a child or adult may be at risk, and reporting it.
3. Equality and disability — the Equality Act 2010, protected characteristics, assistance dogs.
4. Regulatory understanding — how private hire is licensed in London and what that means for you.
5. Dealing with passengers — complaints, lost property, and staying professional when things get difficult.

Our SERU study guide and topic practice follow this exact order.

Week 2: practise like the real thing

Now switch to mixed practice under time pressure:

• Do full-length sets against the clock, not just a few questions at a time.
• Practise sentence completion and reading questions — they catch out people who only drilled multiple choice.
• Review every mistake and read why the right answer is right.

Try the free SERU practice tests to start. SeruPass Pro adds full 36-question timed mocks and keeps a history of your mistakes so you can retry them until they stick.

Know when you're ready

You're ready to book when you're clearing 60% comfortably across several different practice sets. Remember you only get limited attempts before your application is affected — see what happens if you fail SERU — so it pays to be genuinely ready rather than hopeful.

SeruPass is independent and not affiliated with Transport for London. Check TfL's SERU page for the latest rules.